Offers readers a proven seven-point strategy for achieving their goals in
all those emotionally, psychologically, or legally charged situations that
can arise in their professional and personal lives. Based on... read full editorial
2.
From the Back Cover
"Most books make promises. This one delivers. These skills have . . .
generated new techniques for working together in ways that enabled us to
win the largest contract in our industry's history."--Dain M. Hancock,
President,... read full editorial