1. The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell |  Rating: 4.0/5 Rank: 22 | "Why did crime in New York drop so suddenly in the mid-90s? How does an
unknown novelist end up a bestselling author? Why is teenage smoking out
of control, when everyone knows smoking kills? What makes TV shows like
Sesame... more
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2. The Little Red Book of Selling: 12.5 Principles of Sales Greatness Jeffrey Gitomer |  Rating: 4.5/5 Rank: 465 | Salespeople hate to read. That's why The Little Red Book of Selling is
short, sweet, and to the point. It's packed with answers that people are
searching for in order to help them make sales for the moment--and the
rest of their lives.
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3. The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell |  Rating: 4.0/5 Rank: 558 | "Why did crime in New York drop so suddenly in the mid-90s? How does an
unknown novelist end up a bestselling author? Why is teenage smoking out
of control, when everyone knows smoking kills? What makes TV shows like
Sesame... more
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5. Purple Cow: Transform Your Business by Being Remarkable Seth Godin, Seth Godin |  Rating: 4.0/5 Rank: 522 | You're either a Purple Cow or you're not. You're either remarkable or
invisible. Make your choice. What do Starbucks and JetBlue and
KrispyKreme and Apple and DutchBoy and Kensington and Zespri and Hard
Candy have that... more
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6. SPIN Selling Neil Rackham |  Rating: 4.5/5 Rank: 473 | no description
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7. Raving Fans: A Revolutionary Approach To Customer Service Ken Blanchard, Sheldon Bowles |  Rating: 4.0/5 Rank: 642 | "Your customers are only satisfied because their expectations are so low
and because no one else is doing better. Just having satisfied customers
isn't good enough anymore. If you really want a booming business, you have... more
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10. Hard Sell: The Evolution of a Viagra Salesman Jamie Reidy |  Rating: 5.0/5 Rank: 1038 | Jamie Reidy is to the pharmaceutical business what Jerry Maguire was to
professional sports and Frank Abagnale (Catch Me If You Can) was to bank
fraud. He's the guy who's been there, done that, and walked away with... more
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11. The SPIN Selling Fieldbook Neil Rackham |  Rating: 5.0/5 Rank: 1012 | Strategies and tools that guarantee big-ticket sales!
Neil Rackham's national bestseller SPIN Selling revolutionized
high-end selling. Now, The SPIN Selling Fieldbook shows you how to
actually put into practice the proven... more
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13. Selling the Invisible: A Field Guide to Modern Marketing Harry Beckwith |  Rating: 4.5/5 Rank: 1324 | You can't touch, hear, or see your company's most important products. . . .
So how do you sell, develop, make them grow? That's the problem with
services.This "phenomenal" book, as one reviewer called it, answers
that... more
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14. The Mindbody Prescription: Healing the Body, Healing the Pain John E. Sarno |  Rating: 4.5/5 Rank: 1179 | Since the publication of Healing Back Pain, Dr. Sarno has learned important
new information about the psychology of emotionally-induced physical
conditions. He is now able to present a set of precise theories on when,
where... more
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16. The Big Book of Customer Service Training Games Peggy Carlaw, Vasudha K. Deming |  Rating: 5.0/5 Rank: 1682 | Help your employees to excel in dealing with the public with this
stimulating, fun-filled collection of customer service training games.
Designed not only to teach important skills but also to spark enthusiasm
and a high... more
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17. The Sales Bible: The Ultimate Sales Resource, Revised Edition Jeffrey Gitomer |  Rating: 4.5/5 Rank: 1336 | Sales guru Jeffrey Gitomer's bestselling classic is now available in
paperback Jeffrey Gitomer's Sales Bible was listed as one of "The
Ten Books Every Salesperson Should Own and Read" by the Dale Carnegie
Sales Advantage... more
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18. Salesforce.com For Dummies Thomas Wong |  Rating: 5.0/5 Rank: 1562 | Get up to speed on managing sales, marketing, and customer information
Prospect with salesforce.com, manage sales teams, and improve sales
productivity Let CRM expert Tom Wong show you how to... more
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20. Positioning: The Battle for Your Mind Al Ries, Jack Trout |  Rating: 4.5/5 Rank: 1547 | Positioning, a concept developed by the authors, has changed the way people
advertise. The reason? It's the first concept to deal with the problems of
communicating in an overcommunicated society. With this approach,... more
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23. Ogilvy on Advertising David Ogilvy |  Rating: 4.5/5 Rank: 2345 | A candid and indispensable primer on all aspects of advertising from the
man Time has called "the most sought after wizard in the business". 223
photos.
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25. Why We Buy: The Science Of Shopping Paco Underhill |  Rating: 3.5/5 Rank: 1966 | Is there a method to our madness when it comes to shopping? Hailed by
the San Francisco Chronicle as "a Sherlock Holmes for retailers,"
author and research company CEO Paco Underhill answers with a definitive
"yes" in this... more
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