alberta press

New Book on Customer Service Adds a Little Honesty to the Subjec...

Small Business Trends  Sat, 05/30/2009 - 16:00

Calgary, Alberta (PRESS RELEASE - May 30, 2009) — Myles Pang breaks the mould with a book that finally admits the true feelings customer service staff have about customers.

Presented with impinging philosophy and targeted drills to bring about real, lasting changes in their attitudes, this book is bound to become a grassroots phenomenon for people in customer service.

Go to http://www.cssurvival.com for more information and Corporate Solutions.

Customer Service: How to Survive it


 

Chaordix Latest Edition Delivers Enterprise-Strength Crowdsourci...

Small Business Trends  Sun, 04/26/2009 - 04:00

CALGARY, Alberta (PRESS RELEASE - April 21, 2009) - Just when tough market conditions mandate that businesses get closer to their customers to ensure market relevance, Cambrian House is releasing its latest edition of the Chaordix(TM) crowdsourcing platform to equip enterprises for open innovation.

Luminaries like Don Tapscott have deemed crowdsourcing a prerequisite of modern business, and Chaordix helps companies gain competitive advantage by harnessing input from crowds including employees, partners, consumers and the public.