customer relationship management

New customer relationship management and sales analytics software goes live in two broadcasting...

Owings Mills, Maryland (PRESS RELEASE – May 28, 2011) - The latest census figures indicate that economic growth is fueled in part by small businesses, start-ups and non-profit organizations.

Unfortunately, when companies first start out, or rely primarily on volunteers, they often don’t have the capital to invest in outside sales training, when that might be one of their greatest needs and paramount to their future business growth.

Social CRM is a double-edged sword. It gives businesses a tremendous opportunity to easily communicate with consumers, rapidly answering questions and responding to concerns.

But it also gives companies more chances to slip-up or to be perceived as being unresponsive or uncaring.

Alexandria, Virginia (PRESS RELEASE – April 30, 2011) – Bitrix, Inc., a technology trendsetter in business communications solutions announces the release of Bitrix Intranet 10.0, a genuine turning-point in the product’s history.

The product’s new overarching concept is to unite the energies of each employee to boost efficiency at all levels.

London (PRESS RELEASE – April 27, 2011) – A survey conducted by Really Simple Systems, Europe’s largest free CRM, cloud CRM and web based CRM (Customer Relationship Management) vendor, has revealed that great swathes of small and medium-sized enterprises are embracing social media as a means of conducting business.

San Francisco (PRESS RELEASE – April 6, 2011) – SUGARCON — Infratel, a leading provider of call center products and services, and SugarCRM, the world’s fastest growing customer relationship management (CRM) company, announced a partnership that will enable small and mid-size businesses (SMBs) to quickly and affordably add powerful telephony solutions to their CRM platform.

Mountain View, California (PRESS RELEASE – April 4, 2011) - Intuit Inc. (Nasdaq:INTU) and salesforce.com (NYSE:CRM) announced a strategic alliance that will make it easier for millions of small businesses to manage customer information alongside their financial data.

This collaboration will merge leading CRM and financial management to allow small businesses using QuickBooks to more efficiently manage customer relationships so they can save time and close more deals.

New York (PRESS RELEASE – March 5, 2011) – The Small Business Web, a network of web-based software solution providers helping small businesses grow, announced that American Express OPEN, the financial service company’s small business unit, has become its first-ever sponsor.

Dallas (PRESS RELEASE – November 11, 2010) – Expanding its portfolio of mobile solutions, AT&T is working with Interchange Solutions to deliver SalesNOW, an affordable yet robust mobile customer relationship management and sales force automation solution.

SalesNOW from AT&T is the latest addition to AT&T’s portfolio of solutions to help businesses mobilize their workforce and is available on a variety of AT&T mobile devices including BlackBerry smartphones.

Houston (PRESS RELEASE – August 31, 2010) – SalesNexus, an online contact relationship management software company, is launching a fully integrated email marketing suite to give the power back to sales teams for lead nurturing.

Sales teams often get left to fend for themselves as they try to cultivate leads, process the sales funnel and follow up on and nurture leads while not having access to a full set of integrated sales automation tools.