American Airlines said it paid employees an average of $150 each — a total cost of $10.6 million — for helping the company meet customer-service goals in the third quarter.
customer service goalsAmerican employees get $150 for customer serviceNewsvine - business Fri, 11/13/2009 - 16:04
American Airlines said it paid employees an average of $150 each — a total cost of $10.6 million — for helping the company meet customer-service goals in the third quarter. |