damage control

By suing Verizon, the damage to AT&T is greater than the effects of any negative Verizon advertisement.

Not only does the lawsuit draw attention to AT&T's lack of 3G coverage, but its lack of a backbone too.

Instead of trying to do damage control and prevent others from pointing out its flaws, AT&T should just solve the problem.

AT&T's YouTube post aimed at damage control over increasing coverage complaints for its wireless network seems to have not helped at all.

In fact, a look at the comments on their YouTube video (below) shows that, if anything, it's made customers more angry.