electronic element

I just love stories like this. There's a survey in Australia that demonstrates how few companies bother responding to e-mailed queries.

Apparently some 60 per cent of large organisations simply don't bother answering questions sent by mail. I have to declare some amusement here.

In 1997 I edited a work called "The E-Commerce Handbook" and one of the points made by one of our contributors was that e-commerce or e-business had to become a real e-business and not simply tack an electronic element onto an existing business model. 11 years later and it appears people still have yet to learn the...