Banks have been disappointing customers many ways lately — tightening mortgage lending standards, paring back home-equity and credit-card lines and lowering savings interest rates — but they're receiving higher marks for at least one thing: their Web sites.
home equitySurvey: Customers are increasingly happy with online bankingNewsvine - business Mon, 04/14/2008 - 23:01
Banks have been disappointing customers many ways lately — tightening mortgage lending standards, paring back home-equity and credit-card lines and lowering savings interest rates — but they're receiving higher marks for at least one thing: their Web sites. |
