hotel chain

The hotel chain works with customer feedback specialist Medallia to blend social feedback with survey results.

More Holiday 'out' than inn, the 54 room Lords Hotel is the first of its kind to exclusively target the gay market.

A published report says a group of private-equity investors has won an auction for the hotel chain Extended Stay Hotels Inc.

Ever drive down I-84 through Boise towards Oregon?

Cindy Sullivan manages one of the conveniently located Shilo Inns off the highway -- with an address appropriately named: 1401 Shilo Drive, Nampa, Idaho.

Sullivan has put together a team that takes advantage of the best of what Shilo's corporate model has to offer.

For example, Shilo Inns announced this fall that in addition to the myriad of free services they have always offered, guests now receive free unlimited long distance on domestic calls.

The Federal Reserve, which prides itself on never having lost a dime on a loan it made, is sitting on almost $1 billion of debt in a hotel chain that filed for bankruptcy court protection.