Needham, Massachusetts (PRESS RELEASE – November 1, 2009) — Half of small-business retailers who compete against major retailers say customer service differentiates their business from their larger competitors, according to a recent survey from RatePoint, a leading provider of customer feedback and online reputation management services.
Similarly, a February 2009 study by Forrester Research shows the recession has strengthened the correlation between customer experience and customer loyalty.
According to RatePoint’s survey, one-third of these small businesses (SMBs) said...
RatePoint Research Shows Only 20% of SMBs Value...
Needham, Massachusetts (PRESS RELEASE – November 30, 2010) – As consumers around the U.S. flock to the computer for the biggest online shopping day of the year, Cyber Monday, small...
Highest Rated Small-Business Retailers Show Web Savvy...
Needham, Massachusetts (PRESS RELEASE – December 4, 2009) — The holiday shopping season is in full swing and online shoppers are looking for great deals from trustworthy sites...
Reviews Help Small Business Stay Current With...
Needham, Massachusetts (PRESS RELEASE – July 24, 2010) — Relectric Inc., a national supplier of new, reconditioned and obsolete circuit breakers, electrical distribution and...
BlueAnt UNOTPBAX53 X5 Bluetooth Stereo Headphone...
The X5 Stereo Bluetooth Headset is a portable multi-function device utilizing the latest cutting edge technologies allowing you to stream high quality music and make voice calls using a...
Uniden TRU9496 2-Line Corded/Cordless Digital...
With the Uniden TRU9496 5.8 GHz Digital 2-Line Expandable Phone System is the next generation of 5.8 GHz cordless phones. It's a full-featured digital answerer, with a Dialing keypad and a...
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